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SportsWare

FAQ

Can I import my existing SportsWare Desktop data into SWOL?
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Yes - There is a small, one-time charge for CSMi to import all of your existing data from SportsWare Desktop into SWOL.

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Can I import my existing data from a competitive program of the school's information system into SWOL?
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Yes - If you can get your existing athlete demographic information into MS Excel, we can import it for you. We are not able to import injury and treatment information from other injury tracking systems.

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How much does SWOL cost?
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SWOL is a subscription based service. Billing is done annually. Your price depends on the number of concurrent uses with the ability to add, edit, or delete records from a database. Typically this is the athletic trainer. There is no charge for athletes to use SWOL. There is no charge for coaches to use SWOL. There is no charge for view only access users to use SWOL (typically physicians or administrators). The more concurrent licenses you purchase the lower the cost per license.

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How do I raise money for SportsWare?
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Many schools purchase SportsWare with funding supplied by boosters, a parent, or a local business. Why? Because supporting the Athletic Trainer is the best way to support every athlete at the school. If this is an avenue you want to pursue, you are welcome to use our free SportsWare Funding Kit which includes:
Request Permission from AD to solicit outside funding
Funding request letter
Thank you/tax receipt

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Can our school district get a group discount?
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Group discount pricing is based on the number of licenses purchased and shared under one account. After four licenses are purchased and shared under a single account, all additional licenses are eligible for discounts.

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Are updates and support additional with SWOL?
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No. Because SWOL is a true web-based application (nothing is loaded on the local device), there is only one copy of the program which all of our users are sharing. When an update is released all of our users gain access to the update immediately. Updates are covered in the subscription price. If you have a SWOL operation question the answer is most likely in the SWOL User manual. If you are experiencing an operational problem contact our support department. Support is also covered in the subscription price.

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Which Desktop browsers is SWOL Compatible with?
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SWOL is compatible with the following browsers:

  • Firefox
  • Google Chrome
  • Internet Explorer 9 and above
  • Safari
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What Tablet and Smart Phone browsers is SWOL Compatible with?
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SWOL is compatible with the following Tablet and Smart Phone browsers:

  • Android
  • Safari
  • Microsoft 8
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Is SWOL HIPAA compliant?
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CSMi certifies that to the best of its' ability and understanding, the SWOL program has been designed to meet or exceed the guidelines set forth by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). You can learn more about HIPAA from these websites:

www.hhs.gov/ocr/hipaa
www.hipaa.org

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Can I dictate a note into SWOL?
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Yes if you own an iPhone and use Siri.

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Does CSMi have a template letter for SWOL explaining how athletes and parents sign up for SWOL.
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Yes. You are welcome to use the attached SWOL Introduction Letter to Athletes.

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