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SWOL

FAQ

Can I import my existing SportsWare Desktop data into SWOL?
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Yes - There is a small, one-time charge for CSMi to import all of your existing data from SportsWare Desktop into SWOL.

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Can I import my existing data from a competitive program of the school's information system into SWOL?
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Yes - If you can get your exisiting information into MS Excel we can import it for you. Typically we are able to import athlete demongraphics. There is a small, one-time charge for this service.

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How much does SWOL cost?
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SWOL is a subscription based service. Billing is done annually. Your price depends on the number of concurrent uses with the ability to add, edit, or delect records from a database. Typically this is the athletic trainer. There is no charge for athletes to use SWOL. There is no charge for coaches to use SWOL. There is no charge for view only access users to use SWOL (typically physicians or administrators). The more concurrent licenses you purchase the lower the cost per license.

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Can our school district get a group discount?
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Pricing is based on the number of licenses that appear on the same PO and therefore the same CSMi Invoice.

Example 1 - District has 4 schools and each school wants 2 licenses for a total of eight. CSMi receives a district PO for 8 licenses and CSMi is able to send one invoice for 8 licenses the district would receive a group discount.
Example 2 - District has 4 schools and each school wants 2 licenses for a total of eight. CSMi receives a district PO for 8 licenses but CSMi has to send one invoice to each school then the district would not receive a group discount.

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Are updates and support additional with SWOL?
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No. Because SWOL is a true web-based application (nothing is loaded on the local device) the is only one copy of the program which all of our users are sharing. When an update is released all of our users gain access to the update immediately. Updates are covered in the subscription price. If you have a SWOL operation question the answer is most likely in the SWOL User manual. If you are experiencing an operational problem contact our support department. Support is also covered in the subscription price.

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Which Desktop browsers is SWOL Complatible with?
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SWOL is compatible with the following browers:

Firefox
Google Chrome
Internet Explore9
Safari

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What Tablet and Smart Phone browsers is SWOL Compatible with?
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SWOL is compatible with the following Tablet and Smart Phone browsers:

Android
Safari
Microsoft8

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Is SWOL HIPAA compliant?
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CSMi certifies that to the best of its' ability and understanding, the SWOL program has been designed to meet or exceed the guidelines set forth by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). You can learn more about HIPAA from these websites:

www.hhs.gov/ocr/hipaa
www.hipaa.org

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Can I dictate a note into SWOL?
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Yes if you own an iPhone and use Siri.

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Does CSMi have a template letter for SWOL explaining how athletes and parents sign up for SWOL.
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Yes. You are welcome to use the attached SWOL Introduction Letter to Athletes.

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